I am working on trying to automate the regression testing of a complex CRM system that receives Business 2 Business XML messages.
There are a number of message types but basically relate to the receipt and then maintenance of orders - there are a huge number of permutations for the orders (wherein lies the complexity).
Has anyone utilised one of the usual test tools to achieve this (QARun, WinRunner, Robot etc), I would like to use them if possible as the other method of order entry is through PeopleSoft CRM system and I would like to use the same tool for both order entry methods - simplifying the planning, execution and reporting.
So if anyone has any war stories about testing a similar message based entry process (things to do, things not to do, tools that worked, tools that failed etc) I would be extremely keen to hear them.
thanks all